Refund & Return Policy

Refunds available on products not as described, faulty or not fit for purpose.

No refunds for returns on change of minds or after two weeks

All return goods must have prior approval from Mywashroom. Please message us if you need to contact us. It is important to include the order number, model and serial number of your product, along with a description of the problem.

Warehouse Address: 3 Lumsden Ave, North Kellyville NSW 2155 Australia